At Presence Works LLC™, we equip first responders, helping professionals, peer support teams, and clergy with the skills to show up with regulated presence and to meet others where they are. Through the PRESENCE™ Framework and ATTUNE™ Modality, our services provide practical, trauma-responsive, and compassion-focused tools that can be applied in real-world, high-stress environments.
A Pocket Guide for Peer-Support Team Members of First Responders and Helping Professionals lays the groundwork for everything Presence Works teaches. It walks through why trauma responsive care and human presence matter, and how stress and trauma quietly shape the way we show up for ourselves, our colleagues, and the people we serve. It’s the why behind the work, and a reference readers can keep coming back to.
PRESENCE™ picks up where the book leaves off. It’s where knowledge turns into action: staying calm, reading what someone actually needs, protecting their choices, and connecting them to the right support. This is the certification for the moment things get hard. It steadies the responder as much as it helps the person in front of them.
ATTUNE™ goes a layer deeper. Once you know what to do, ATTUNE™ sharpens how you do it: noticing someone’s stress response, matching your pace to theirs, seeing their strengths, and knowing when more support is needed. It’s the difference between helping and helping well.
The Chaplain’s Log takes PRESENCE™ and ATTUNE™ off the page and into real calls. Each entry is a true, first person story from dispatch, fire, police, K-9, corrections, wildland, and EMS. Readers watch someone notice what’s needed, stay steady, and respond with care in the middle of another person’s hardest day. These stories give learners a way to recognize the principles before they ever face a similar moment themselves, and a way to sit with their own calls once they have.
The Presence Works Academy brings the book, PRESENCE™, ATTUNE™, and the Chaplain’s Log together into one self paced learning experience. Through structured modules, practice scenarios, assessments, and certification, first responders and helping professionals move from reading about trauma responsive care to practicing it, with a clear path to credentialing along the way. The Academy is where understanding, action, and relational skill get tested and reinforced until they hold up on
shift.
Put together, the path moves from understanding to action to skill. The book explains why this work matters, PRESENCE™ gives you something to do about it, ATTUNE™ makes sure you do it in a way that respects the person in front of you, the Chaplain’s Log shows you what it looks like when it’s done well, and the Academy ties it all into one certification you can carry into your career. None of this replaces a traditional Peer Support Team. Those teams remain essential, especially after a death, a serious injury, a pediatric call, or any critical incident. Presence Works moves peer support upstream, so support starts long before a formal team is ever called. We don’t replace Peer Support, we help create a culture of peer support. PRESENCE™ is how we show up. ATTUNE™ is how we meet people where they are. Peer Support is how we make sure no one has to carry it alone.
We deliver comprehensive training programs designed to strengthen peer support teams and individual responders. Participants learn how to recognize trauma, reduce distress, and provide meaningful support using presence-based and attunement-driven techniques.
Focus Areas Include:
Understanding trauma and stress responses
Compassion-focused engagement
Active listening and communication skills
Psychological First Aid (PFA)
Nervous system regulation (Polyvagal-informed)
Early intervention and peer support strategies
Our structured certification pathway equips individuals and organizations with a scalable model for peer support.
Certification Levels:
PRESENCE™ Practitioner — Foundations of trauma-responsive support
ATTUNE™ Peer Support Specialist — Applied skills and co-regulation techniques
Peer Support Leader Certification — Advanced leadership, ethics, and sustainability
These programs emphasize practical skill development, scenario-based learning, and real-world application.
Our training programs focus on equipping individuals with the skills and knowledge to provide effective peer support in trauma-related situations, fostering a supportive environment for those in need.
We offer programs that emphasize the importance of compassion in caregiving, helping professionals develop the empathy and skills necessary to provide compassionate care to those they serve.
Our workshops are designed to help participants learn effective strategies for managing stress, building resilience, and maintaining well-being in demanding roles.
Our AI-powered educational content includes video modules, digital courses, and companion materials, offering innovative and engaging learning experiences for professionals.
VIDEOS COMING SOON
We offer public speaking engagements and consulting services for agencies, departments, and mental health organizations, providing expert insights and guidance on best practices in the field.
Our resource development includes the creation of valuable guides and materials, such as the companion guide aimed at enhancing the support provided by peer support team members in the field.
We offer interactive, instructor-led workshops tailored to agencies, departments, hospitals, and organizations. These sessions are designed to build shared language, strengthen team cohesion, and enhance resilience.
Topics Include:
Managing stress and cumulative trauma
Building psychological safety (PSA)
Preventing burnout and compassion fatigue
Leadership and trauma-informed culture
Ministry of presence in crisis situations
We provide guidance and support to organizations navigating critical incidents and high-impact events. Our approach emphasizes stabilization, presence, and early support strategies that reduce long-term impact.
Services May Include:
Post-incident peer support guidance
Leadership consultation
Recovery and follow-up strategies
Integration of trauma-informed practices
We help organizations build, strengthen, and sustain effective peer support teams through structured guidance and best practices.
Support Includes:
Program development and implementation
Policy and protocol recommendations
Training and ongoing support
Sustainability and burnout prevention strategies
For organizations that desire it, we offer faith-integrated support that remains respectful and inclusive of all beliefs. This approach supports meaning-making, hope, and resilience without imposing religious perspectives.
Tapping is a simple stress management technique where we actually physically tap on specific points and areas of your face and body. Clinical evidence shows that there is a rapid decrease in the stress hormones, cortisol, among many other observable changes, leading to an increased sense of calm. More and more science and clinical data is being presented that explains the mechanism of this long-passed-down experiential wisdom. Tapping can also be considered a trauma-informed mindfulness tool that is simple and easy to learn and perform.
Every call, every crisis, and every difficult moment leaves an impact. Presence Works LLC™ equips the people who stand beside others with the skills, support, and tools needed to remain resilient and connected.
Together, we can build stronger teams, healthier cultures, and a future where those who serve others are also supported.